Make the right
next step
clearer.
A private complaint resolution portal for consumers and merchants when a coupon, offer, redemption, or business listing does not match what was promised.
I’m a consumer
A coupon was denied, an offer changed, redemption failed, or a merchant denies participation.
I’m a merchant
My business is listed without permission, an offer is inaccurate, or redemption activity needs review.
Start with the issue. Not the noise.
The portal is intentionally broad enough to explain the service, while the private intake and issue guidance remain specific to the event you need reviewed.
Consumer report
A coupon was denied, the merchant says it does not participate, the terms changed, or redemption failed.
Report a consumer issueMerchant integrity
Your business is listed without permission, the offer is wrong, or redemption activity needs review.
Report a merchant issueGuidance first
Read the evidence guide, privacy boundaries, and private resolution process before submitting anything.
Explore the FAQUseful before you submit.
ResolutionHub™ should earn search visibility by answering the question behind the search: what to do next, what evidence matters, which path fits, and what the portal can—and cannot—do.
Explore detailed issue guidanceSpecific events
A named merchant, listing, location, or offer is more useful than a broad accusation.
Useful evidence
A receipt, screenshot, offer ID, or clear written account can help move a report forward.
Private boundaries
The report form is not a public complaint wall and should not make unsupported findings.
Clear next steps
Guidance and triage are designed to reduce uncertainty before a report is recorded.
The questions before the details.
These answers explain the portal itself. For detailed issue guidance on coupons, listings, evidence, handoffs, and transcripts, visit the full FAQ.
Portal question / 01What is ResolutionHub™?
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What is ResolutionHub™?
ResolutionHub™ is a private, structured resolution portal for people and businesses dealing with disputed coupons, merchant offers, redemptions, and merchant listings. It helps the right party describe a specific incident, preserve useful evidence, and understand the next review step.
Portal question / 02Is ResolutionHub a public complaint board?
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Is ResolutionHub a public complaint board?
No. The current experience is designed for private intake, not public accusations. A submitted report does not become public merely because it is recorded.
Portal question / 03Who can use the portal?
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Who can use the portal?
Consumers can report a denied coupon, changed offer terms, failed redemption, or a merchant that says it does not participate. Merchants can report an unauthorized listing, inaccurate terms, suspected redemption misuse, or a request to pause an offer.
Portal question / 04Can ResolutionHub force a business to resolve a dispute?
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Can ResolutionHub force a business to resolve a dispute?
No. The portal does not make legal findings, promise refunds, or compel another party to act. It provides structured intake and an authorized review or routing path.
Portal question / 05What makes a report easier to review?
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What makes a report easier to review?
A named merchant or listing, a specific event, a location or date, and a useful evidence signal such as a receipt, screenshot, offer ID, or listing link make a report more reviewable.
Portal question / 06Where can I find detailed policy and issue guidance?
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Where can I find detailed policy and issue guidance?
The portal links to a dedicated FAQ, the privacy statement, and terms of service. Those pages explain the current process, evidence boundaries, privacy practices, and important limitations.